Grand Velas Riviera Maya - Playa del Carmen

ex. Grand Velas All Suites & Spa Resort, Riviera Maya

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Velas Riviera Maya - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Private swimming pool

Private plunge pool

Overview

Grand Velas Riviera Maya Hotel is a deluxe 5-star property featuring airport transfer, 24-hour reception and free shuttle service. Featuring high-tech architecture, the hotel is opened since 2008.

Set just minutes away from tropical beaches close to forests and nature reserves. Playa del Carmen city center is 8 km away.

Nearby points of interest include an art gallery and a church.

Grand Velas Riviera Maya Hotel is located within a 50-minute drive from Cancun International airport.

Rooms

The property comprises 539 designer rooms appointed with a minibar, satellite TV, plasma-screen TV, an individual safe and a private terrace as well as coffee/tea makers, a fridge and a stove. Grand Velas Riviera Maya Hotel overlooks Mexico's Caribbean Coast and the Caribbean Sea, offering a stunning view from the rooms. They also include bathrooms with a shower, a spa bathtub and toiletries.

Eat & Drink

Residents can have breakfast in the dining area. Dishes of French cuisine are served in the a la carte restaurant. The Poolside bar features billiards and board games.

Services

A video projector, computers and a sound system are also offered at the hotel.

Relax

Guests will benefit from an outdoor heated swimming pool, a sun deck and an indoor swimming pool. Fitness classes, a gym and yoga classes as well as mountain biking, diving and kayaking are provided on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   4.  Number of rooms:   539.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • Limited time reception
  • Reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Boating
  • Aqua fitness
  • Water skiing
  • Horseback riding
  • Cycling
  • Tennis
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Aerobics

Services

  • Paid airport shuttle
  • Paid beach shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Free breakfast
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Private swimming pool
  • Beach umbrellas
  • Beach towels
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Free cabanas
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Pool view
  • Street view

Room facilities

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Paid mini-bar
  • Connecting rooms
  • Living room
  • Separate sitting area
  • Private plunge pool
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Espresso maker

Bedroom

  • Paid bed linen & towels
  • Pillow menu
  • Down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Extra bed USD 200
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Velas Riviera Maya - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    4.9 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    539

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Grand Class Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Grand Velas Riviera Maya photos Exterior
Grand Class Oceanfront Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Clothes rack
  • Dining:Coffee/tea maker
  • Bottled water
  • Chocolate or cookies
Room Description:

Suite|Grand Class Suite Ocean Front Adults Non-Refund

Grand Class Suite
Street view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
Room Description:

SUITE GRAND CLASS. ALL INCLUSIVE. Non refundable

Grand Velas Riviera Maya photos Room A
Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:DVD player
Room Description:

Standard|SINGLE STANDARD - ALL INCLUSIVE

Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
Standard Triple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

TRIPLE AMBASSADOR POOL. ALL INCLUSIVE

Grand Velas Riviera Maya photos Room A
Standard Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 King-size bed or 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Clothes rack
  • Fan
  • Tiled/marble floor
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

This suite, located in the heart of the Mayan rainforest, is the perfect retreat for a great family vacation. Immerse yourself in Mayan paradise, revitalize in the private plunge pool located on the terrace, or unwind in your comfortable bed while listening to the sounds of nature. - King size bed, or two Queen size beds - Private terrace with sitting area and plunge pool - Living area with sofa - Bathroom with shower and separate Jacuzzi - Bathroom Vanity Size: 360 sq. ft. Maximum occupancy: 3 adults

Grand Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Suite Room Zen Grand Pool Nature View. ALL INCLUSIVE. Dynamic product

Family Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Family Room

Family Two-Bedroom Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:DVD player
Room Description:

FAMILY ROOM ZEN CAPACIDAD 2 DOS DORMITORIOS . ALL INCLUSIVE. Non refundable

Family Two-Bedroom Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:DVD player
Room Description:

FAMILY ROOM ZEN CAPACIDAD 3 DOS DORMITORIOS. ALL INCLUSIVE. Standard rate

Grand Velas Riviera Maya photos Room
Family Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Clothes rack
  • Fan
  • Tiled/marble floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

Suite|Zen Family Suite

Family Two-Bedroom Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:DVD player
Room Description:

FAMILY ROOM ZEN CAPACIDAD 4 DOS DORMITORIOS. ALL INCLUSIVE

Superior Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • DVD player
  • Radio
Room Description:

Superior Suite. ALL INCLUSIVE. Standard rate

Deluxe Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Soundproofed windows
  • Connecting room
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • DVD player
  • Radio
Room Description:

Deluxe|Double Deluxe

Deluxe Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Deluxe Suite

Presidential Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Grand Velas Riviera Maya photos Room Ambassador Pool King
Ambassador Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
  • General:Telephone
  • Media:Cable/satellite TV
Room Description:

Standard|SINGLE AMBASSADOR POOL

Grand Velas Riviera Maya photos Room Ambassador Pool King
Ambassador Suite
Ocean view
  • Room size:

    1185 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Air conditioning
    • + More
  • General:High speed internet
  • Clothes rack
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Chocolate or cookies
  • Media:Cable/satellite TV
  • DVD player
Room Description:

Suite|Ambassador Suite - Sea View

Ambassador Oceanfront Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Suite|Ambassador Pool Suite Ocean Front - All Inclusive

Luxury Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:DVD player
Room Description:

Suite|Luxury Suite

Grand Velas Riviera Maya Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
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Local attractions

  • Co.Cos Culinary School & Catering1.2 mi
    Aldea Thai, calle Cozumel, local 23, Playa del Carmen
  • La Sirena\'s Fine Mexican Handcrafts2.6 mi
    Calle 110 between 5a y 10a Ave
  • Temazcal Natura3.9 mi
    Monte de los Cibeles, Playa del Carmen
  • Tres Rios Ecopark 2.2 mi
    Carretera Cancun - Playa del Carmen Km. 40
  • El Caracol3.2 mi
    Southeastern point 2.5 miles off Costera Sur

Near the hotel

  • Coba Mayan Village4100 ft
    Playa del carmen, Playa del Carmen
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      4
    • Number of rooms:
      539

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge

    Grand Velas Riviera Maya Reviews

    Guest reviews are submitted by our customers after their stay at Grand Velas Riviera Maya

    Average guest rating

    9.4out of 10
    Exclusive
    Based on 29 reviews

    Rating by category:

    Value
    8.9
    Location
    9.7
    Service
    9.6
    Rooms
    9.8

    Guest reviews

      How to reach hotel

      hotel Grand Velas Riviera Maya - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

      Get directions
      City Center
      • Playa del Carmen
        4.9 mi
      Airports
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        4
      • Number of rooms:
        539

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Mexico

      Use Badge